LiveZilla Live Chat Software

Clients' Comments

See comments from clients after they have used the Prepaid24 Platform, that is available 24/7 to buy prepaid electricity for Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Thanks for implementing the Live Chat service Prepaid24. They resolved my issue via online chat. Posted via HelloPeter by Mecheal from on 25th May 2017
Top notch customer service I've ever received. Had a few minor problems with regards to purchasing & checking out due to my silliness. The Prepaid24 support team made everything possible at a late hour & made it an amazing experience to deal with. This is the first time I have experienced this kind of service from a customer support center Posted by Whitney from on 25th May 2017
WOW !!!! On a cold night, I decided I am done with queuing for prepaid electricity and decided to register on Prepaid24 for online electricity. While I was battling my phone rang and a consultant phoned and welcomed me as a new customer on Prepaid24. She went out of her way to assist me. I really appreciate the excellent service which I've received from Prepaid24. Posted via HelloPeter by Elma from on 24th May 2017
Great services. I was doing online payment from my app but did not put all details in as required. I sent Prepaid24 the email and went to their online chat and within minutes my query was resolved. Even the time it took to joined them, was fast and no hassles. The staff was very friendly and helpful. I would recommend it to everyone. Thanks, guys keep it up Posted by John from on 23rd May 2017
"Helpful Prepaid24. The consultant was very helpful on the live chat. I must confess, I have never had a bad experience with their call center or live chat people! Posted via HelloPeter by Charlotte from on 23rd May 2017
"Great service! Received prompt and friendly service from the Prepaid24 consultant, regarding an electricity purchase query! Such a convenient service :) " Posted via HelloPeter by Nancy from on 23rd May 2017
Wow wow.. Great service from Prepaid24. The consultant is a star Posted via HelloPeter by Richard from on 22nd May 2017
I have struggled to get my prepaid tokens from Tshwane municipality. I went to the prepaid site www.prepaid24.co.za and had a live chat online with a great consultant. I was helped so much, there are no words to explain. It took 30 min and I had all my tokens that were missing, so please guys if you have a prepaid meter at home just add this wonderful company on your account to supply you with electricity. Great work Prepaid24 I DO REALLY APPRECIATE IT. THUMBS UP!!!!!!!!!!!!!! Posted via HelloPeter by Valdo from on 21st May 2017
Great and quick help. Needed some assistance with my account. Was resolved in minutes. Great and friendly staff. Posted via HelloPeter by Tony from on 21st May 2017
Setting up of Prepaid24 electricity purchase and was assisted by a Prepaid24 consultant, absolutely AMAZING. Very professional and polite. A delight to have had an advisor who solved my problem with ease and knowledge. Thanks again Posted via HelloPeter by Rene from on 21st May 2017

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